The term “site" covers all internet based services provided on behalf of ‘ARTEMIS HEALTH SCIENCES LIMITED’ referred to as the ‘hospital’ by ‘Bionworks technologies’ referred to as the ‘service provider’ via this web portal or via its mobile applications.
When you use the portal or our app, the site automatically collect and stores: the name of the domain and host from which you access the Internet; the unique Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites.
This site has stringent security measures in place to protect the loss, misuse and alteration of the information on the site. The site and the hospital web servers are secured with 256-bit Secure Socket Layer ("SSL") encryption technology. SSL encryption is an industry standard technology and is used to protect your data. Any employee or contractor requiring access to technology relating to your information may be given password access by the hospital or by the service provider to carry out service and maintenance related functions. This access is reviewed on a regular basis, and parties granted such access are instructed on the privacy and security policies. To prevent loss of information, all data is backed up regularly. While stringent security measures are in place to protect your data, we cannot guarantee that it is completely secure from people who might attempt to evade our security measures or intercept and illegally attempt to decode encrypted transmissions over the Internet.
The site's registration form requires users to provide us contact information, such as a name, mobile number and e-mail address. By subscribing to the hospital services, you have agreed to receive e-mail notifications, text messages and mobile push notifications that are necessary for the hospital to communicate important information to you such as your upcoming appointments or status updates against your service requests. These messages will not include the substance of those communications. unless we have received a standing instruction from the user to the contrary. If no standing instruction is on file from the user to include the substance of the notifications, the messages will be for notification purposes only. You will have to login to your account through the portal or the mobile app to review these messages.
Contact information may also be used by the hospital to contact you, when necessary. The hospital or the service provider will not sell or rent your personally identifiable information at any time.
You are solely responsible to maintain the secrecy of your passwords and/or account information. Please be aware that the site is providing you the ability to store any relevant information, including sensitive information, on the portal or the mobile app, and has adopted many levels of security to protect this information. However, any individual with your account information and password can access this information. Please be careful and responsible whenever you are online and change your password frequently.
Personal information entered on the site or retrieved from the site, such as information about your medical history, doctors and prescriptions is used to provide you with tailored services in conjunction with your engagement with the hospital and may be accessible to relevant individuals (doctors) acting on behalf of the hospital during the course of your engagement. Your information will not be disclosed to any external party without your permission or as otherwise specified in the "Disclosure" section below.
The site may collect non-personally identifiable information from site visitors to track the total of number of visitors to the site in aggregate form and identify the type of mobile device and browser (e.g., Android® or Google Chrome®) used by the visitor. This information allows the hospital and the service provider to continuously to improve services that are offered through our site.
You can remove or change any information you store or provide to us by deleting the file or files you stored or changing the personal information you have provided. When you remove or change information, the site may retain that information in the form of back-up or archival data, but it will not be available readily on the site.
Except as specified below, the hospital or service provider will not disclose your personally identifiable information without your permission.
Second, the hospital may disclose your personal information in connection with legal action against someone who may be violating policy or applicable law.
Third, the hospital will release your personal information if required to do so by law or court order. In such cases, the hospital will notify you of this disclosure.
The site is not intended for use by individuals under the age of 18 unless parental consent is provided. It is your responsibility to protect your passwords and account information to prevent such use. Protecting passwords and other account information is particularly important if information about minors is accessed via the site.
Circumstances may arise where the hospital may decide to reorganize or divest part or all of our business or of a line of our business, including our information databases and Websites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that personally identifiable information submitted through this site will be protected appropriately.
If you have any questions about the Website’s Internet Privacy Statement or other aspects of privacy on our Website, you can send E-mail to
Service provider: firstname.lastname@example.org